Delivery & Return
Free delivery available on 1000s of products over ₹999. Choose your favourite products and match the free delivery requirements.
Delivery Options Overview
Irshad Perfumes offers ideal shipping methods for any requirement. we use the best courier partner to securely delivered your order to you, We mostly used Bluedart, Ekart, Delhivery, Ecom Express And Xpressbees. You can also specified your own choice courier we will ship your order with them .
1. Order the Product and Choose the Delivery Method
2. You Will Receive an Order Confirmation Email/SMS
3. Wait for Your Order to Arrive
4. Delivery Partner Delivered Order to you Doorstep
Small orders
|
Standard delivery Get it in 3-7 working days |
COD |
|---|---|
|
Orders over ₹999: All day delivery. Order before 9am: |
FREE |
|
Orders under ₹999: All day delivery. Order before 9am: |
₹60* |
|
COD order of any amount have extra charges |
₹50 |
|
Express delivery Get it 2-5 working days |
PREPAID |
|---|---|
|
Orders over ₹999: All day delivery. Order anytime: |
FREE |
|
Orders under ₹999: All day delivery. Order anytime: |
₹60* |
|
2% Cashback on all Orders and Exciting Discounts |
₹100* |
What do we mean by small?
Any of our Attar and perfume products in standard packaging, excluding bulk wholesale orders and custom large sets.
Large orders
|
Standard delivery Get it in 3-10 working days |
COD |
|---|---|
|
Orders over ₹999: All day delivery. Order before 9am: |
FREE |
|
Orders under ₹999: All day delivery. Order before 9am: |
₹60* |
|
COD order of any amount have extra charges |
₹50 |
|
Express delivery Get it 2-5 working days |
PREPAID |
|---|---|
|
Orders over ₹999: All day delivery. Order anytime: |
FREE |
|
Orders under ₹999: All day delivery. Order anytime: |
₹60* |
|
2% Cashback on all Orders and Exciting Discounts |
₹100* |
The big stuff.
Bulk wholesale orders, large fragrance sets, and custom packaging that go beyond our standard-sized Attar and perfume products.
Order Replacements, Returns & Refunds Process.
How Do I Return An Item Purchased On Irshad Perfumes?
Irshad Perfumes Offers Its Customers An Easy Return Policy, Wherein You Can Raise A Return/Replacement Request For A Received Product Within 3 Days Of Receiving The Delivery. We Also Accept Partial Returns Wherein You Can Raise A Return Request For One Or All Products In Your Order.
Step 1: Contact Our Customer Support Team Via Email (help@irshadperfumes.com) Within 3 Business Days Of Receiving The Order.
Step 2: Provide Us With Your Order ID Details And Your Request To Return/Replace/Refund Your Order. Kindly Email A Full Box And Product Image And The Invoice For Our Reference.
Step 3: We Will Pick Up The Products Within 1/3 Business Days. We Will Initiate The Refund Or Replacement Process Only If The Products Are Received By Us In Their Original Packaging With Their Seals, Labels, Barcodes Intact, & Unused Condition.
Which Are The Items That Cannot Be Returned, Replaced & Exchanged?
The Product Sold Under Clearance / Rummage Sale Might Have An Expiry From 3/4 Month To A Year And Will Be Non-returnable, Non-replaceable & Non-exchangeable.
Returns Will Not Be Accepted Under The Following Conditions:
- The Product Is Damaged Due To Misuse/Overuse
- Returned Without Original Packaging Including Price Tags, Labels, Original Packing, Freebies, And Other Accessories, Or If The Original Packaging Is Damaged
- The Serial Number Of The Product Has Been Tampered.
- Product Is Used Or Altered.
FAQs
My Order Has Been Shipped, How Can I Track It ?
Once Your Order Has Been Dispatched, You Will Receive An Email And SMS With Tracking Details.
You Can Track The Status Of Your Order Within 24 – 48 Hours After Your Order Is Dispatched From Our Warehouse.
Following Are Some Of Our Trusted Courier Partners: eKart Logistics, BlueDart, Delhivery, Xpressbees, Ecom Express, DTDC & Shadowfax
What Is The Estimated Delivery Time ?
It Takes 3-7 Business Days To Deliver The Order Once Order Has Been Dispatched.
Though We Keep 95% Of Our Catalog In Our Inventory, Certain Products Need To Be Sourced Directly From The Brand Itself So That We Can Live Up To Our Promise Of Providing Fresh, Non-expired Products.
I Have Received A Damaged Or Defective Item/Wrong Product In My Order, How Should I Proceed ?
Our Shipments Go Through Multiple Rigorous Quality Check Processes Before They Leave Our Warehouse. However, In The Rare Case That Your Product Is Damaged During Shipment Or Transit, You Can Request A Replacement Or Cancellation And Refund Within 3 Days Of Receiving The Order.
If You Have Received An Item In A Damaged/Defective Condition Or Have Been Sent The Wrong Product, You Can Follow A Few Simple Steps To Initiate Your Return/Refund Within 2 Days Of Receiving The Order.
Step 1: Contact Our Customer Support Team Via Call/WhatsApp +917060607834 Or Email Us (help@irshadperfumes.com) Within 2 Business Days Of Receiving The Order.
Step 2: Provide Us With Your Order ID Details And Your Request To Return/Replace/Refund The Defective/Wrong Items In Your Order. Kindly Share An Image Of The Product And The Box And The Invoice For Our Reference.
Step 3: We Will Pick Up The Products Within 1/3 Business Days. We Will Initiate The Refund Or Replacement Process Only If The Products Are Received By Us In Their Original Packaging With Their Seals, Labels, And Barcodes Intact.
Note: If It Is A Case Of Replacement, It Is Subject To The Availability Of Stock.
Do I Have To Return The Free Gift When I Return A Product?
Yes. The Free Gift Is Included As A Part Of The Order And Needs To Be Returned Along With The Originally Delivered Product.
Can I Return Or Exchange The Item Purchased In The Clearance / Rummage Sale?
The Products Purchased Under Clearance / Rummage Sale Are Non-returnable & Non-refundable & Do Not Come Under The Return & Exchange Policy.
